Mastering the Art & Science of Oral Health Coaching - Mr. Peter Barry
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Course Outline
This exciting seminar will walk your entire team through step-by-step strategies for inspiring patient interest the treatment options available to them? It is filled with revealing concepts and practical strategies that will enable you to engage your patient’s hearts & imagination in a deeper way. You will learn how to shift the focus from “Us” and the procedures we provide; to “The Customer” and the quality of life impact our services will have on their lives. Discover new strategies for communicating with your patients in a more service-focused & solution driven way. We can all boost our human influence skills and enhance treatment acceptance by learning to more effectively engage and speak our patient’s language.
- What is the most common mistake we make during treatment discussions?
- How can we deliver patient education in a way that enables patients to fully understand & own their condition (co-diagnoses)?
- What are the three major things patients are looking for in order to feel comfortable with our advice and our care.
- Explore the hidden reasons why patients may not seem interested in treatment even though your recommendations may clearly be in their best interest.
- Understand the 4 simultaneous exams that are occurring each time a patient enters your practice…especially New Patients!!
- Enhance patient motivation & learning by putting the power of “questions” into your practice?
- Discover revealing concepts and practical strategies for becoming an inspiring “Oral Health Coach”…that leads people in the direction of their best interests.
- Empower your patients to see beyond the physical details of the dentistry. Shift their focus away from the technical and towards the emotional quality of life impact.
- Discover the amazing power of authentic customer relationships. Learn strategies for becoming a person of connection & influence (“your dentistry gets you into a game where relationships win”!).
- Learn how to communicate in a way that makes your patients feel they are in the driver seat. They must feel in control of the journey (Treatment option discussions) while you assume a navigators role of tactfully & skillfully directing your mutual focus towards their best interests!
Biography
Peter Barry is a speaker, writer, Certified Management Consultant, Restorative Dental Hygienist and Member of the North American Speaking Consulting Network. He has over 20 years experience in leadership, teambuilding and project development both as a Dental Success Coach and through the Military & National Coaching Association of Canada. Peter is an experienced clinician who is extensively schooled in the art & science of leadership influence, teaching techniques and communication excellence as well as the process of personal & team development. As the creator of “The Dental Olympics Advantage™ Growth & Development Training Programs” he provides customized group and one-on-one success training to Dental teams across Canada and the U.S. He is the founder of “Successful Practice Architects” a coaching company dedicated to serving the growth & development needs of dental professionals.